Support
Frequently Asked Questions
Shipping
How quickly do orders ship?+
Orders placed before 9:00 AM EST ship same-day via tracked, temperature-controlled courier.
Do you ship internationally?+
Yes — we ship to most countries with tracked, signature-required service. Restrictions apply by jurisdiction.
Storage
How should lyophilized peptides be stored?+
Store at -20C, desiccated and away from light. Most products are stable for 24 months in original packaging.
Reconstituted storage?+
2-8C, generally use within 28-30 days depending on the compound.
Reconstitution
What diluent should I use?+
Bacteriostatic water is typical for most research peptides. See each product page for specific instructions.
How do I avoid degradation?+
Reconstitute gently down the side of the vial. Avoid shaking; swirl to dissolve.
COAs
Where can I find a COA?+
Every batch is published in our public COA Library, searchable by product or batch number.
Who performs testing?+
An independent third-party laboratory using HPLC and Mass Spectrometry.
Product Information
Are products for human use?+
No. All material is for laboratory research and analytical reference use only.
Do you offer bulk pricing?+
Yes — contact our lab for wholesale and custom synthesis inquiries.
Orders & Returns
Payment methods?+
We accept major cards and crypto. Wire transfer available for bulk orders.
Return policy?+
All sales are final — we do not accept cancellations or returns under any circumstances. If your order arrives with missing, incorrect, or damaged items, contact us within 48 hours of delivery at info@reviveresearchgroup.com. See the full Refunds + Returns policy for complete details.